Are you seeking a dynamic company with a vibrant work culture and work-life balance? Join Loadlink Technologies, where your role shapes our image in Canada’s thriving Tech and Transportation sectors. Our Customer Success team ensures the highest quality and reliability for our customers, embodying professionalism and driving business expansion as brand ambassadors.
Apply now to our Customer Success Representative role and kick off your career at a company that will provide you with unlimited mentorship and growth opportunities alongside a team of passionate individuals to support you every step of the way!
What we’re Looking For:
- Strong communication skills in English – written and verbal
- Previous customer service or sales experience (preferred)
- Good working knowledge of MS Office Suite and Salesforce (preferred)
- A positive and energetic personality who can articulate Loadlink’s value proposition
- Great multi-tasking abilities
- The ability to work independently and as part of a team
- Great problem-solving skills – someone who can think through problems and develop solutions quickly while always demonstrating a positive attitude
- An eagerness to learn and adapt to new processes and technologies effectively
- A go-getter mentality – someone not afraid to back down from a challenge
- Become a brand enthusiast for our products and effectively communicate value propositions and sales opportunities
- Build relationships with preferred customers and internal stakeholders to grow existing business
- Provide exceptional customer service to our clients, addressing and troubleshooting to resolve any issues
- Bring your ideas and strategies to advance our company’s vision for the future
- Utilize our CRM to manage customers, opportunities, and accounts
- Actively participate in regular goal setting and team building sessions
- Training customers on how to use our software solutions
What makes Loadlink Technologies awesome:
- Hybrid work model: Enjoy the flexibility to work from the office or remotely!
- Fun work environment: We celebrate wins, big and small, and know how to balance hard work with fun!
- Career growth opportunities: This is your chance to grow with a company on the rise!
- Competitive compensation & benefits: We offer a competitive salary you’ll love, plus a hand-picked benefits package, bonus, and internal recognition program!
- Prepare for your future: 50% matching RSP and stock purchasing option.
- Perkopolis discounts: Savings on electronics, fashion, tickets, travel, wellness, home, furniture, food & more!
- Vacation: You get paid time off throughout the year to take a well-deserved rest (ask us more about this!)
- Social Responsibility: Engage in volunteer events, fundraising efforts, support local food banks, participate in CSR, promote environmental sustainability, and much more!
- Collaborative Opportunities: Working alongside diverse teams to accomplish company goals, building connections with your colleagues, joining networking opportunities, getting involved in company-wide events, and enjoying team-building activities.
- Company Values we stand by: Integrity, teamwork, accountability, and continuous feedback and improvement.
About Us
At Loadlink Technologies, we are dedicated to transforming the way essential goods and supplies are transported by ground to businesses and consumers through our cutting-edge platforms. With over 30 years of experience, we are now poised for the next stage of our growth. By joining our team, you will become a part of an organization that values innovation, customer focus, and the unique talents of our people.
Our platform moves over 50,000 loads per day. What we do is vital, and it will always be in demand, and it will continue to grow exponentially. We have been the market leader in this space and have continued to evolve for over 30 years. We’re the catalyst that is driving technological industry.
Furthermore, we are presently working towards a hybrid environment that’s ideal for everyone and allows us to get together.
What is in it for you?
- Work with an evolving industry
- Open door/teams/zoom environment
- Fantastic team of incredible people
- Flexible work options
- Full compensation package including a great salary, benefits program, matching RSP, discount corporate stock program, bonus program, recognition program.
The Fine Print: By applying to this position, you are confirming you either possess a Canadian citizenship, permanent resident status, or work permit. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Loadlink Technologies will provide accommodation throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require.