Are you seeking a dynamic company with a vibrant work culture and work-life balance? Join Loadlink Technologies, where your role shapes our image in Canada’s thriving Tech and Transportation sectors. Our Customer Success team ensures the highest quality and reliability for our customers, embodying professionalism and driving business expansion as brand ambassadors.
Apply now to our Bilingual Customer Success Representative role and kick off your career at a company that will provide you with unlimited mentorship and growth opportunities alongside a team of passionate individuals to support you every step of the way!
What we’re Looking For:
- Strong verbal and written communication skills
- Previous experience in sales and working within a collaborative team
- Experience with Salesforce (CRM) would be an asset
- Exceptional closing skills and a proven track record of exceeding targets
- A go-getter mentality who will find unique ways of engaging the prospect
- A natural ability to build rapport with team members, customers, and prospects
- Efficient multitasking skills who can quickly adapt to situations in a fast-paced environment
- Generate sales by contacting leads and/ prospects and market our products and services
- Complete all follow-up calls within the designated time frames and build relationships with key customers
- Efficient processing of orders, including ensuring all required customer documentation is received and that customers are set-up in a timely manner
- Conduct product demonstrations
- Update leads, opportunities and contact information in our CRM and
- Own the sales cycle from lead generation to close; with continued follow up to support the adoption of our application and minimize cancellation risk
- Close new business consistently at or above quota
- Discuss credit terms, quote prices, prepare sales orders, funnel reports and other forms
- Be a brand enthusiast for our products and represent the company in a professional manner
- Build relationships with prospects and internal stakeholders to grow new business
- Bring your ideas and strategies to advance our company’s vision for the future
- Actively participate in regular goal setting and team building sessions
- Attend trade shows and industry events as required
- Other duties as may be assigned by the company
What makes Loadlink Technologies awesome:
- Hybrid work model: Enjoy the flexibility to work from the office and remotely, with two days in the office each week!
- Fun work environment: We celebrate wins, big and small, and know how to balance hard work with fun!
- Career growth opportunities: This is your chance to grow with a company on the rise!
- Competitive compensation & benefits: We offer a competitive salary you’ll love, plus a hand-picked benefits package, bonus, and internal recognition program!
- Prepare for your future: 50% matching RSP and stock purchasing option.
- Perkopolis discounts: Savings on electronics, fashion, tickets, travel, wellness, home, furniture, food & more!
- Vacation: You get paid time off throughout the year to take a well-deserved rest (ask us more about this!)
- Social Responsibility: Engage in volunteer events, fundraising efforts, support local food banks, participate in CSR, promote environmental sustainability, and much more!
- Collaborative Opportunities: Working alongside diverse teams to accomplish company goals, building connections with your colleagues, joining networking opportunities, getting involved in company-wide events, and enjoying team-building activities.
- Company Values we stand by: Integrity, teamwork, accountability, and continuous feedback and improvement.
The Fine Print: By applying to this position, you are confirming you either possess a Canadian citizenship, permanent resident status, or work permit. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Loadlink Technologies will provide accommodation throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require.